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Table of Content
January 2025
Principal Consultant
Reviewed By
The global nurse call systems market size is calculated at USD 2.2 billion in 2024, grew to USD 2.47 billion in 2025, and is projected to reach around USD 6.93 billion by 2034. The market is expanding at a CAGR of 12.15% between 2025 and 2034.
Nurse call systems are communication networks that connect the nursing staff with patients and healthcare professionals. These systems allow patients to communicate with nurses when they need assistance. The common elements of a nurse call system are dome light/corridor light, patient station, pillow speaker, call cord, nurse console, cord station, and bathroom station. They are installed to improve patient safety and satisfaction. Nurses can monitor a patient’s condition and provide personal care through these systems.
The increasing number of hospitalizations is the major growth factor of the market. The rising demands on nursing staff and the growing need for diverse and integrated platforms boost the market. Technological advancements lead to the latest innovations in nurse call systems, enhancing their efficiency. The increasing need for enhanced patient care also augments market growth. The increasing investments by government and private organizations to adopt advanced IT systems contribute to the market.
Integrating artificial intelligence (AI) into nurse call systems can revolutionize nurse-patient communication. AI can enable real-time monitoring of patients and make effective clinical decisions. It can prioritize patient calls based on voice analysis and history. It can also predict patient needs, enabling nurses to make preemptive care. AI and machine learning (ML) algorithms can analyze vast amounts of patient data based on call recordings and help nurses provide tailored care. Natural language processing (NLP) assists patients in articulating needs verbally, interpreted, and directed by AI. Moreover, AI can gather call information and optimize nursing staff as well as allocate resources.
Increasing Number of Hospitalizations
The major growth factor of the nurse call systems market is the increasing number of hospitalizations. The rising prevalence of chronic disorders, owing to the growing geriatric population, increases the chance of hospitalizations. The increasing healthcare expenditure and favorable reimbursement policies provide financial support to the patients. This encourages them to take advanced care from hospitals and other healthcare organizations.
The World Health Organization (WHO) has also launched “ The 2030 Agenda for Sustainable Development” to reduce premature mortality from chronic disorders through prevention and treatment by 2030. The WHO collaborates with several government organizations to implement such initiatives in their respective nations. This ultimately creates awareness among the general public for the screening, early disease detection, and treatment of chronic disorders.
Budget Constraints
The major challenge faced by the market is the high cost of nurse call systems. The basic systems generally cost around a few hundred dollars, while the advanced systems cost several thousand dollars. This limits the affordability of hospitals and other healthcare organizations with budget constraints, especially those from low- and middle-income countries.
Integration with Health Systems
The future of the nurse call systems market is promising, driven by the integration with other health systems. Nurse call systems can be integrated with other hospital systems such as electronic medical records (EMR), electronic health records (EHR), patient monitoring systems, and RTLS (real-time location systems). This creates a more connected and efficient healthcare environment, enhancing communication and improving workflow and patient care. Integrating with other healthcare systems enables nurses to respond effectively during emergencies. The advent of smartphones and wearable devices promotes the adoption of nurse call systems. The integration enables more efficient, responsive, and patient-centered healthcare environments. Thus, the future of healthcare communication lies in improving direct lines of communication between patients and nurses and integrating with other healthcare technologies.
By technology, the wired communication equipment segment held a dominant presence in the nurse call systems market in 2024. A wired system is the most commonly used technology to enhance communication among nurses and patients. It offers enhanced stability and security due to the use of physical cables. Wired systems are less prone to interference or signal disruptions, ensuring reliability. They are comparatively cost-effective and easier to use. Wired systems can be integrated with any type of hospital system, offering a robust and dependable communication channel between patients and healthcare professionals.
By technology, the wireless communication equipment segment is predicted to witness the fastest growth in the market over the forecast period. The advent of advanced technologies has led to the adoption of wireless communication equipment. It offers superior advantages over wired systems, such as remote monitoring and scalability. Wireless systems offer flexibility, allowing for quick and hassle-free installation without the need for extensive cable. These systems provide alerts and notifications to nursing staff, enabling greater mobility and responsiveness.
By type, the integrated communication systems segment led the global nurse call systems market in 2024. Integrated communication systems combine various communication platforms into a unified system, ensuring seamless information flow. These systems work by centralizing messages, automating updates, and synchronizing tools. This allows nurses to connect seamlessly with patients and other healthcare staff within the facility. The advent of advanced technologies, such as the Internet-of-Things (IoT)-enabled devices and natural language processing (NLP), boosts the segment’s growth.
By type, the mobile systems segment is anticipated to show the fastest growth in the market in 2024. The rising adoption of smartphones and advancements in wireless connectivity technology augment the segment’s growth. Mobile systems are portable devices that enable nurses to gather patient care information and communicate within the healthcare facility. Connectivity technology such as 5G and 6G leads to increased data speed, latency, and connectivity. Patients can coordinate with nursing staff irrespective of their locations.
By application, the wanderer control segment held the largest share of the nurse call systems market in 2024. Nurse call systems are used for a variety of purposes, including wanderer control. Wanderer control refers to monitoring patients who leave the healthcare facility without authorization. Nurse call systems enable mobility, exercise, and social movement in a safe, controlled environment. They provide alerts to nurses when at-risk patients are in the vicinity of certain exits beyond a pre-set time. This helps them to manage every patient effectively. The increasing incidences of dementia fuels the segment’s growth.
By application, the workflow optimization segment is expected to grow at the fastest rate in the market during the forecast period. Nurse call systems improve workflow efficiency to ensure timely and effective care delivery. They allow nurses to move freely within the healthcare facility and improve their response time, ensuring prompt care delivery. Nurses receive alerts and notifications for patients’ conditions. This prevents delay in response time and ensures patients receive timely care and attention.
By end-use, the hospital segment held the major share of the nurse call systems market in 2024. The presence of trained professionals and favorable reimbursement policies increase the number of hospital admissions. The increasing number of patients in hospitals necessitates healthcare professionals to adopt advanced healthcare IT systems. The increasing healthcare expenditure also contributes to the segment’s growth. The availability of advanced facilities and the increasing number of surgeries potentiate hospital admissions.
By end-use, the ASCs/clinics segment is estimated to achieve the fastest growth rate in the market over the studied period. The segmental growth is attributed to the presence of specialized equipment and skilled professionals. The growing demand for outpatient care propels the segment’s growth. Nurse call systems provide customized solutions for patients and no unnecessary inpatient feature costs. The increasing number of ASCs and specialized clinics promotes the segment’s growth. There are around 9,600 active ASCs in the U.S.
North America dominated the global nurse call systems market share by 42% in 2024. Advanced healthcare infrastructure and the rising adoption of advanced technologies drive the market. Favorable government policies and regulatory frameworks support the adoption of nurse call systems. The increasing investments by government and private organizations also favor market growth. The rising number of hospitals and other healthcare organizations in North America increases competition among them, facilitating the installation of nurse call systems.
The Occupational Safety and Health Administration (OSHA) regulates the approval and ensures the safety and effectiveness of nurse call systems in the U.S. The Centers for Medicare and Medicaid Services (CMS) necessitate physical environment mandates for a healthcare facility, potentiating the use of nurse call systems to remain in continuous compliance with the CMS requirements.
The Government of Canada allocated more than $200 billion over ten years as part of the 2023 budget to improve healthcare for Canadians and focus on efforts to support the health workforce. The government emphasizes resilient health systems and increased access to healthcare.
Asia-Pacific is projected to host the fastest-growing nurse call systems market in the coming years. The rising prevalence of chronic disorders and the growing geriatric population increase the number of hospitalizations. The burgeoning healthcare sector and booming healthcare IT sector contribute to market growth. The increasing collaborations and mergers & acquisitions lead to the adoption of nurse call systems. The growing awareness about advanced healthcare IT systems drives Asia-Pacific. The rapidly expanding medical tourism sector increases the number of hospitalizations in Asia-Pacific countries.
The Chinese government supports the installation of nurse call systems in hospitals and clinics by emphasizing on digital healthcare ecosystem. The government constructs a holistic regulatory framework to ensure its smooth development with the rapid expansion of the digital healthcare industry. As of June 2023, the digital healthcare users in China reached approximately 363 million.
The Government of India has taken several measures to advance the healthcare ecosystem in India through investments. There are approximately 70,000 hospitals in India. As of April 2025, 317 nurse call system tenders were published by various authorities and private companies.
Europe is seen to grow at a notable rate in the nurse call systems market in the foreseeable future. Favorable healthcare regulations and government support favor the adoption of nurse call systems in Europe. European governments also provide investments and launch initiatives to promote digital healthcare. The European government announced a budget of €14 billion in digital health. This enables the integration of new digital services into healthcare, including telemedicine and the digitalization of medical records.
The German government launched the “Digital Act” in March 2024 to accelerate the digitization of the healthcare system. The government also takes measures to address the growing need for skilled nurses. The “Triple Win Programme” aims for 500,000 nurses in Germany by 2030.
Judy Colorado, Chief Nursing Officer at Orlando Health, and Dr. P. Philips commented that the nurse call systems enable patients to communicate their needs to the appropriate person on their care team, ensuring their support throughout their recovery in the hospital. He also said that the system helps nurses to prioritize their duties to fulfill every patient’s needs with precision and compassion.
By Technology
By Type
By Application
By End-Use
By Region
January 2025
December 2024
September 2024
February 2025